Partner

Effective Partnerships

Our valuable partners are part of our major resources needed to operate successfully.

Smart Response

This service is provided to all customer segments to resolve all technical notifications related to electricity and water interruption or any failure on the network.

MD & CEO Message

Partnerships are among the main pillars of DEWA’s success story. Our valuable partners are part of our major resources needed to operate successfully, achieve our strategic objectives and contribute to the successful execution of Dubai’s Strategic Plan. We regularly cooperate with our partners to improve operations and mutual performance, and provide quality services to our customers. In this respect, we are guided by the directives and aspirations of our wise leadership.

I look forward to continuing our strong relations with all DEWA’s partners and developing even more fruitful cooperation for everyone’s mutual benefit. I sincerely hope that this Partnerships Webpage will constitute an important step in this direction.

Saeed Mohammad Al Tayer
Managing Director

List of Partners

List of Partners

Partnership Management

Partnerships Management

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Your voice matters. Let’s improve together.
We’ll resolve your complaint and respond to your suggestions and comments within 3 working days.

Your Voice Matters

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News & Podcast

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03 Aug 2026

DEWA Digest

DEWA International enhances Dubai's global position and explores cooperation with major French energy companies in the field of global project development, DEWA International Strengthens Global Partnerships and Expands International Operations in the UK, DEWA International expands global footprint based on its extensive expertise in the energy sector, World Green Economy Summit 2026 to highlight international success stories through four main thematic pillars. #DEWANews

03 Aug 2026

DEWA’s IWPP model earns Seven-Star recognition and attracts over AED 47.4 Billion in investments

Dubai Electricity and Water Authority (DEWA) has attracted more than AED 47.4 billion cumulatively, in total project investments over the past 12 years through its independent water and power producer (IWPP) model, a key strategic enabler for delivering energy and water projects in partnership with the private sector.

02 Aug 2026

AI and digital transformation: DEWA’s two pillars underpinning the future of smart and sustainable cities

Artificial intelligence (AI) is no longer an optional technology that organisations add to their operations. It has become a fundamental pillar of smart and sustainable cities, enabling the development of more efficient, resilient and proactive service ecosystems. In an era of rapid change, leadership today belongs to those organisations that can turn data into insight, technology into added value and services into meaningful experiences that enrich people’s lives and support resource sustainability.

01 Aug 2026

DEWA Women’s Committee organised 15 events in first half of 2026

The Women’s Committee of Dubai Electricity and Water Authority (DEWA) organised 15 awareness and community events during the first half of 2026. The activities aimed to help female employees keep pace with evolving challenges, strengthen their communication and teamwork skills, and support the balance between their roles at work and within society. Satisfaction among female employees with the committee’s performance reached 95%.

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Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Smart App. For Smarter Tomorrow

DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance