Partner

Effective Partnerships

Our valuable partners are part of our major resources needed to operate successfully.

Smart Response

This service is provided to all customer segments to resolve all technical notifications related to electricity and water interruption or any failure on the network.

MD & CEO Message

Partnerships are among the main pillars of DEWA’s success story. Our valuable partners are part of our major resources needed to operate successfully, achieve our strategic objectives and contribute to the successful execution of Dubai’s Strategic Plan. We regularly cooperate with our partners to improve operations and mutual performance, and provide quality services to our customers. In this respect, we are guided by the directives and aspirations of our wise leadership.

I look forward to continuing our strong relations with all DEWA’s partners and developing even more fruitful cooperation for everyone’s mutual benefit. I sincerely hope that this Partnerships Webpage will constitute an important step in this direction.

Saeed Mohammad Al Tayer
Managing Director

List of Partners

List of Partners

Partnership Management

Partnerships Management

Engage with Us

Your voice matters. Let’s improve together.
We’ll resolve your complaint and respond to your suggestions and comments within 3 working days.

Your Voice Matters

By sharing your suggestions, comments, and complaints we can continuously improve our services

Latest News

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20 Feb 2026

DEWA Weekly Digest

Dubai Electricity and Water Authority PJSC announces record annual revenue of AED 32.84 billion, operating profit of AED 10.99 billion and an unprecedented EBITDA of AED 17.37 billion for 2025, DEWA to Increase its Ownership in Empower from 56% to 80.00% by way of transferring Dubai Holding’s Full Stake for an amount of AED 5.184 billion, Italian parliamentary delegation learns about DEWA’s strategies and projects supporting net zero. #DEWANews

25 Feb 2026

DEWA strengthens human capital through knowledge, education and skills development

As part of its social responsibility commitment, Dubai Electricity and Water Authority (DEWA) continues to invest in people as the foundation of sustainable development and a central pillar in building a competitive, knowledge-based economy driven by education, innovation and excellence, in alignment with the UAE’s forward-looking vision.

23 Feb 2026

DEWA reports 18.74% rise in electricity connection requests for Dubai projects in 2025

Dubai Electricity and Water Authority (DEWA) registered an 18.74% year-on-year increase in electricity connection requests for commercial, residential and industrial projects through its Al Namoos service in 2025. The service provides electricity connections of up to 150 kilowatts to DEWA’s accredited consultants and contractors through a two-step process completed within five days.

22 Feb 2026

HE Saeed Al Tayer discusses collaboration with First Public Hydrogen Authority and Electric Power Research Institute of America

HE Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority (DEWA), explored opportunities for collaboration in sustainable energy and innovation during a meeting with Robert Hertzberg, senior fellow at the Mission Possible Partnership and board member of First Public Hydrogen, along with a high-level delegation from the Electric Power Research Institute of America (EPRI).

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Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Smart App. For Smarter Tomorrow

DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance