Getting Electricity Supply for Tents

This service consists in providing temporary electricity supply to UAE nationals for mourning, weddings.

Service Category & Type

• Social

Customer Segment

Electricity/ Water Supply Customers (Consumers)

• Individual (Local)

Service Integrations

• N/A

Service Partners

• RTA
• Directorate General of Civil Defense
• Community Development Authority (CDA) (Al Khaleej Tents)

Package

• N/A

Service Limitations

• N/A

Notes

• Period of temporary supply should not exceed 3 days for mourning and 7 days for Weddings.
• In case of a wedding, customer must apply at least 2 days before the wedding.
• For mourning. All above steps will be handled by service provider
• Service fees amount for weddings are non-refundable.

For Wedding:

• Customer Account
• Customer information (Contact or authorized person)
• Number of days
• Contractor contact information and required load details.
• Location (location details and closest landmark)

For Mourning:

• All above steps will be handled by service provider (Tent contractor)

Service Provision Terms and Conditions

• The applicant must be an Emirati citizen holding a passport and family book issued by any Emirate. However, the funeral or wedding must take place in the Emirate of Dubai.
• The applicant must hold a passport and a decree issued by the Emirate of Dubai. The funeral or wedding must be held in Dubai.
• The applicant may be a non-citizen but must be a first-degree relative (father, mother, husband, wife, or child) of an Emirati citizen holding a passport and family book. The funeral or wedding must be held in Dubai.
• The applicant may be a non-citizen but must be a first-degree relative (father, mother, husband, wife, or child) of an Emirati citizen with a decree and passport issued by the Emirate of Dubai. The funeral or wedding must be held in Dubai.

• Apply for the request.
• Pay the charges after technical team visit the site (For Weddings only).
• Lay the cable and activate the service.

• Electricity supply for mourning is free of charge.
• Service fee (for weddings) will depend on:
• Cable size and length
• Number of days
• Consumption load

• 24/7 through DEWA website (www.dewa.gov.ae) and DEWA Smart App
• Customer Care Centre call (991)
• Dubai Civil Defense

• 4 hours for mourning cases
• One Day before the Event (wedding)