Builder Enrolment

Builder Enrolment:
This service enables Contractors, Consultants and Developers (MALEM Dubai – Power/Water) to enroll in the DEWA e-Services System and obtain DEWA Digital Services.

 Online Application Submission 

Fill-in the online application form with required information. Attach required documents and submit the application:

Application Notifications 

You will receive SMS and e-mail notifications regarding the progress of the application (submission, rejection, approval).

Service Delivery

Once the application is Approved, confirmation will be sent to set up the User ID (username and password).

Builder – Consultant & Contractor

“Administrator” is the main user in the organization and will be able to do the following:

• Submit Request for NOC, Getting Electricity & Water Connections etc. and view status tracking and resubmissions of applications.
• Assign multiple Contact Persons in case your organization intends to provide multiple services to DEWA and needs different business development teams to work directly with DEWA. The Contact Person will be able to respond to any business request from DEWA. Maximum number of 10 Contact Persons can be assigned.
• Assign the roles to perform and delegate activities to the assigned Contact Persons.
• Block existing “Contact Person” activities and delegate the activities to the assigned Contact Persons.
• Add up to one additional Administrator to distribute the workload, or for contingency situations. Maximum number of 2 Administrators can be available for a single builder.
• Update all the contact and business relationship details such as mobile number, email address, PO Box number, VAT registration etc.
• Re-register a replacement Administrator in case existing administrator(s) are not available through applying for Anonymous Admin Registration service. (Request for New Administrator Registration)
• Enroll owners for Foreign Investor Categories who are residing outside the UAE by providing the passport number through applying for “Project Owner Creation” service. (Project Owner Registration)

Builder – Developer (MALEM Dubai – Power/Water)

“Contact Person” is the main user in the organization and will be able to do the following:

• Submit “MALEM Dubai” power and water applications, and track application status, and resubmissions of the request.
• Update all the contact and business relationship details such as mobile number, email address, P.O Box number, VAT registration, etc.
• Track update profile request status.

Note: For further details please click here for Builder Enrolment Guide