This service enables enrolled contractors and consultants to obtain technical services related to the modification of electricity network such as shifting of meters, substations or cables, etc.
Service Category & Type
Customer Segment
Infrastructure & Network Direct Customers:
Service Integrations
Service Partners
Package
Service Limitations
Dubai Electricity and Water Authority (DEWA) has streamlined the Electricity Network Modification request process by integrating it with the Building NOC – Electricity service.
Once the DEWA team verifies the Building NOC – Electricity request and identifies DEWA services within the plot, the Electricity Network Modification application will be proactively initiated on behalf of the customer. Both the project owner and the contractor/consultant will be notified. After the network modification is completed, the Building NOC – Electricity will be issued, ensuring a seamless end-to-end journey with minimal effort.
For remaining scenarios, contractors/consultants can submit their Electricity Network Modification applications directly through the DEWA website.
Dubai Electricity and Water Authority (DEWA) provides People of Determination with universal accessibility tools through its digital channels, enabling them to complete services seamlessly and independently
Who can submit Request for Electricity Network Modification Application?
Enrolled Consultant and Contractor only.
How can I submit a Request for Electricity Network Modification application?
You can submit through DEWA portal
To request for this service, visit the Request for Electricity Network Modification
Are any attachments required while submitting a Request for Electricity Network Modification application?
Submit online application
Affection plan (required only if the project falling in Dubai free zone areas)
Site setting out plan showing the proposed location (for KWH Meter and substation shifting only)
What file extensions can I attach?
The file extensions you are allowed to attach are:
PDF , DWF , JPG.
How will I know if there are data entry errors for my submitted Request for Electricity Network Modification application?
Error messages will appear before the application form can be submitted.
What happens to my Request for Electricity Network Modification application after I successfully submit it?
The Request for Electricity Network Modification application will go to the respective Department concerned. The application will then be processed accordingly.
How do I track the status of my submitted Request for Electricity Network Modification application?
To track your Request for Electricity Network Modification application, login to DEWA portal Request for Electricity Network Modification Service and then choose from the main menu “Track Submitted Request for Electricity Network Modification Status“.
Will the Request for Electricity Network Modification application be approved directly?
Before the Request for Electricity Network Modification application is approved / returned or rejected, it must first be processed by the concerned department. Accordingly, the department might APPROVE / RETURN or REJECT the application.
What are Incomplete Request for Electricity Network Modification applications?
Incomplete Request for Electricity Network Modification applications are ones which have to be revised by you and that has errors.
How can I resubmit the Incomplete Request for Electricity Network Modification applications?
To re-submit Incomplete Electricity Network Modification applications, login to DEWA Portal, edit the application and resubmit the application
Can I submit a Request for Electricity Network Modification manually?
No. Online submission only.
Is the Request for Electricity Network Modification eService free of charge?
Application for service is free of charge, service is chargeable (where applicable)
What do I do if I face issues when applying for the service?
Please visit our Support page for assistance
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