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DEWA urges customers to take precautionary measures ahead of the rainy season to ensure continued electricity supplies

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Dubai Electricity & Water Authority
4 November 2024

DEWA urges customers to take precautionary measures ahead of the rainy season to ensure continued electricity supplies

DEWA urges customers to take precautionary measures ahead of the rainy season to ensure continued electricity supplies

As part of its efforts to ensure the availability and reliability of electricity supplies, Dubai Electricity and Water Authority (DEWA) has called on its customers to take proactive steps and implement the necessary precautionary measures before the start of the rainy season. This aims to avoid any malfunctions or internal outages, and ensure safe and uninterrupted power supplies.

DEWA emphasised the importance of using a qualified electrician to carry out regular maintenance and the need to ensure that all external electrical connections, panels and meter boxes are waterproof and properly insulated. DEWA has also urged customers to securely close electrical panels, replace the glass cover of the electricity meter if broken, seal any openings in electrical conduits on the roof and inspect earthing cables to ensure stable and safe power supply.

DEWA offers customers tips and guidelines to ensure a safe and uninterrupted supply of electricity during the rainy season through its official social media accounts and on its website (https://www.dewa.gov.ae/en/consumer/useful-tools/waterproofing-electricity). Additionally, DEWA has assigned the number 991 for customers to report technical emergencies.