- Bill Payment
- Request for Activation of Electricity/Water (Move-in)
- Attending Technical Notifications – Electricity/Water (Smart Response)
- Track Requests with login
- DEWA Service Guide
- Customer Happiness Charter
- Request for Activation of Electricity/Water (Move-in)
- Request for Deactivation of Electricity/Water (Move-out)
- Transfer of Electricity/Water (Move-to)
- Getting Electricity Supply for Tents
- Attending Technical Notifications – Electricity/Water (Smart Response)
- Smart Living
- Request for Consumption Verification - Electricity/Water
- Compare Multiple Accounts
- My Sustainable Living Programme
- High Water Usage Alert
- Consumption Assessment Tool
- View Bill
- EasyPay
- Bill Payment
- My Bills
- Bill Explanation
- Connections Estimate Payment & Refund
- Manage Collective Billing
- Manage Beneficiary Account List
- Multiple Accounts Payment (Tayseer)
- Request for Refund
- Request for Clearance Certificate
- Change/Update Premise Ownership
- Display Premise Number
- Request for Information Update
- Billing Services Inquiries
- Bill Payment Channels
- Slab Tariff
- Tariff Calculator
- About VAT
- EV Green Charger Initiative
- EV Chargers Types & Instructions
- EV Charging
- EV Account & Charging Card Management
- EV Services' Inquiries
- Track EV Services' Request
- Display EV Green Charger Locations
- Regulatory Framework for EV Charging Infrastructure
- Dubai EV Community Hub
- Track Requests with login
- DEWA Service Guide
- Services and Facilities for Senior Citizens & Residents
- Customer Happiness Charter
- Display Temporary Power Interruptions & Roads Works
- Follow These Steps During Rain and Extreme Weather Conditions
- Frequently Asked Questions & Tutorial Videos
- Customer Care Centre Services
- Customer Happiness Centres (Self-Service)
- Scrap Sales – Registration & Update Profile Guide
- Jointer Certification & Testing Services – Registration & Update Profile Guide
- D33 Industry Friendly Power Policy
- D33 Solar PV Initiative
- D33 Industry Friendly Power Policy FAQs
- International Renewable Certificates (i-RECs)
- Shams Dubai
- Shams Dubai Calculator
- Connection Process
- Safety Guide
- Shams Dubai: Customers & Residents
- Enrolled Solar PV Contractors & Consultants
- Publications & Resources
- Consumption Management Tips
- Sustainability Reports
- Events & Campaigns
- Green Pledge
- Noor and Hayat Adventures
- Request for Temporary Power Disconnection
- Request Approval for Private Work (Individual/Business)
- Scrap Sale
- Testing Services
- Jointer Certification for DEWA Projects
- SOQOOR Programme
- Building No Objection Certificate - Electricity/Water
- Getting Water Connections
- Infrastructure Projects No Objection Certificate
- Builder Enrolment
- Track Applications for Project Owners
- DEWA Service Guide
- MA’LEM DUBAI
- Building No Objection Certificate - Electricity/Water
- Demolishing Permits - Electricity/Water
- Infrastructure Projects No Objection Certificate
- Al Namoos -Getting electricity service
- Getting Electricity Connections
- Getting Electricity Fit-Out Connections
- Electricity Network Modification
- Electricity Connection Cost Calculator
- Getting Solar Permits & Connections
- DEWA Generation Projects Document Submission
- Testing Services
- Infrastructure Projects Services
- Solar PV Certification Training
- Jointer Certification for DEWA Projects
- Scrap Sale
- Opens in a new windowTrack Connections Estimate Payment
- Opens in a new windowConnections Estimate Payment
- Opens in a new windowConnections Estimate History
- Estimate Payment, History and Refund (for Project Owners)
- Estimate Payment and History (for Friend)
- Harmonic Assessment (Hab-Reeh)
- DRRG Solar PV Consultants &Contractors Enrollment
- Enrolled Solar PV Consultants & Contractors
- Solar PV Equipment Eligibility
- Shams Dubai for Consultants & Contractors
- Shams Dubai Calculator
- Shams Dubai Newsletter Subscription
- Opens in a new windowRequest Call Back
- Opens in a new windowRequest Email
- Opens in a new windowRequest SMS
- Opens in a new windowRequest Online Meeting
- DEWA Circulars & Regulations
- Regulatory Framework for EV Charging Infrastructure
- Consultants & Contractor Law no. (6) Guide
- DEWA Service Guide
- Builder Enrolment
- Builder Enrollment Guide
- Opens in a new windowConsultants & Contractors Classification
- SOQOOR Programme
- Ownek Initiative
- Technical Publications & Resources
- Major Project Guidelines
- Technical User Manuals
- EHV protective regulations
- Forms
- Green Buildings
- Electricity Installations Regulations
- Safety and Protection Guidelines - Distribution MV Network
- Track Applications for Project Owners
- Frequently Asked Questions & Tutorial Videos
- Scrap Sales – Registration & Update Profile Guide
- Jointer Certification & Testing Services – Registration & Update Profile Guide
- D33 Industry Friendly Power Policy
- D33 Solar PV Initiative
- D33 Industry Friendly Power Policy FAQs
- International Renewable Certificates (i-RECs)
- Supplier Enrolment
- Open Tender
- Procurement
- Opens in a new windowRFx & Auction
- Opens in a new windowPurchase Order Collaboration
- Frequently Asked Questions & Tutorial Videos
- Supplier Enrolment Guides
- Company Profile Update Guide
- Suppliers code of Conduct & Ethics
- Opens in a new windowRFX & Quotation Submission for Contracts Section
- Opens in a new windowRFX & Quotation Submission for Local Purchase Section
- Opens in a new windowRFX & Quotation Submission for Turnkey Projects
- Opens in a new windowPurchase Order Review & Acknowledgment
- Opens in a new windowOnline Service Entry
- Opens in a new windowOnline Invoice
- Shams Dubai: Suppliers & Manufacturers
- About VAT
- Security E-Pass Manual
- Employee Happiness Program
- Emiratisation at DEWA
- Talent Acquisition
- Caring for Employees
- Developing Emirati Employees
- The Workplace & Careers
- Candidate Registration
- Our Brand
- Board of Directors
- MD&CEO Message
- Corporate Governance & Strategy
- Legislations Related to DEWA
- World-Class Results
- Policies & Certificates
- Annual Statistics
- Partnerships
- Pioneering & Excellence
- Agility
- Customer Happiness Charter
- Data Science and Artificial Intelligence
- Inclusion and Empowerment of People of Determination
- Rights
- Community Initiatives
- Accessibility
- Talent Aquisition and Inclusive Employment
- Encouraging Innovation
- Services 360
- DEWA at COP28
- DEWAverse in Metaverse
- Green Future
- Dubai 10X
- Digital DEWA
- Mohammed bin Rashid Al Maktoum Solar Park
- Al Namoos
- Smart Grid
- Shams Dubai
- EV Green Charger Initiative
- Green Dubai
- DEWA Store
- Hydroelectric Power Plant in Hatta
- Al Shera’a Building
- Smart Living
- Green Hydrogen project
- DEWA Space programme ( Space-D )
- Hassyan Power Complex
- DEWAverse in Metaverse
- Smart Grid & Applications
- Digital Services
- Rammas
- DEWA Smart App
- Amazon Alexa
- DEWA Cyber Security Awareness
- Circular Economy
- Climate Change Reports
- Sustainability Reports
- Ideal Home
- My Sustainable Living Program
- Consumption Management Tips
- Energy Efficient Appliances
- Noor and Hayat Adventures
- World Energy Day
- Consumption Management During Summer
- Green Pledge
-
- Services
- Content
- News
- No record found.
-
Accessibility
POD Inclusive OrganizationTo discover more, view the links below:Contrast switch:
Use the toggle below to switch the contrast
Read Speaker:
Listen to the content of the page by clicking play on ReadSpeaker.
Learn more
To discover more about accessibility view our
- العربية
Message from Leadership
"Dubai’s wise leadership has enabled the Emirate to grow into a thriving, diversified global economy in just a few decades. As the exclusive provider of electricity and water services to Dubai, DEWA is incredibly proud to have played a part in the success of the Emirate.
Dubai’s fast paced development has resulted in a rapid increase in the demand for electricity and water. And DEWA has grown along with Dubai’s expanding economy, population, and world-class competitive infrastructure, emphasising the Emirate’s position as a global city. DEWA is therefore both integral to, and benefits from, Dubai’s past and current economic growth. And we are playing a key role in Dubai’s green energy transition process.
DEWA has a world-class governance system and continuous record of good governance across all its operations. With the highest standards of efficiency, quality, and availability, DEWA is ready to meet the increasing demand for electricity and water in the Emirate, as the population is expected to grow from around 3.5 million people today to 5.8 million people by 2040.
Central to DEWA’s strategy is supporting Dubai’s energy transition to net zero by 2050 – we are focused on enabling a clean future for our customers and communities. DEWA supports the Dubai Net Zero Carbon Emissions Strategy 2050 and is well-aligned to the Dubai Clean Energy Strategy 2050, which aims to provide 100% of Dubai’s energy production capacity from clean energy sources by 2050. Looking ahead, DEWA will support the UAE’s strategic growth ambitions by providing Dubai’s millions of residents and visitors with world-class services and innovative energy solutions. And that in turn will enrich lives while ensuring the happiness and wellbeing of all our stakeholders."
HE Saeed Mohammed Al Tayer
MD & CEO of DEWA