Corporate Governance

DEWA Board of Directors defines the strategic business guidelines and directions of the Company and its composition reflects a broad diversity of complementary experience, allowing its members to protect and promote the interests of all shareholders. Due to its diversity and the complementarity of its experiences, DEWA’s Board of Directors takes into account the interests of all its stakeholders, to meet the challenges that are revolutionizing the energy world. 

In line with the decree No. 55 of 2021 issued by HH Sheikh Mohamad Bin Rashid Al Maktoum, two additional Board members have been added to DEWA’s Board. The newly established Board is now composed of 11 members; whereas, 90% of the Board of Directors are independent board members. 

The Board of Directors established DEWA’s good governance by creating a robust business environment aligned with the UAE laws and international best-practices. DEWA’s resilient internal control environment orchestrates the expected ethical and sustainable business practices to ensure the delivery of desired outcomes in line with DEWA’s patented Agile-Governance Framework approved by the Board of Directors. DEWA’s good governance covers essential components such as board charter, organizational chart and span of control, organizational strategies, and a delegation of financial and administrative authorities. 

As such, and in keeping with international guidelines, DEWA adopts the three lines model as per the Institute of Internal Auditors (IIA): 

• 1st Line: DEWA business and support divisions.
• 2nd Line: Governance, Risk Management, and Compliance.
• 3rd Line: Internal Audit as an independent assurance provider. 

In addition, DEWA’s Board of Directors has also adopted a full suite of board level committees consisting of ESG, Nomination and Remuneration Committee, Audit Committee and Budget Committee that aim to ensure and promote independence across DEWA’s operations and reporting. 

Good Governance Awards & Recognition There have been numerous awards and certificates conferred on DEWA for its governance excellence. DEWA won the two most important awards at the Global Good Governance Awards 2020 organized annually by Cambridge IFA in the UK. The Company constantly benchmarks its operations with International Standards. As such, and since the year 2017, DEWA has been certified under the British Standard BS 13500 Effective Governance for five consecutive years.

Moreover, and as a result of good governance practice, DEWA has received the Global Award from the European Foundation for Quality Management (EFQM) for the second time. DEWA continues to maintain its position in the Platinum category, which includes leading companies and institutions that promote excellence. This new accolade crowns DEWA’s pioneering efforts and its record of accomplishment in excellence. DEWA is the first organisation outside Europe to receive this prestigious global award, which is the highest award from the EFQM Excellence Model. For any attachments submitted by the user, please refer the Work Detail Area.

Dubai Electricity and Water Authority (DEWA) Commitments to Ethics & Compliance

DEWA adopts a zero-tolerance approach towards any occurrence of fraud, bribery or corruption across DEWA’s business activities and operations. DEWA recognizes that the prevention of fraud, bribery and corruption is an integral component of good governance and affirms its commitment to conduct its business and operations in an honest, transparent and ethical manner and as per the applicable UAE federal laws and the Emirate of Dubai legislations.

DEWA has adopted a robust Ethics and Compliance management system supported by a comprehensive set of policies and procedures related to Code of Conduct, Anti-Bribery & Corruption and Fraud, Anti-Money Laundering, and Whistleblowing policy.

A. Code of Business Ethics:

DEWA adopts a comprehensive Code of Business Ethics across its employees and suppliers to endorse its ethical commitments towards its activities and professional practices.

Click here for more details about Code of Business Ethics.

B. Anti-Bribery, Corruption & Fraud Policy:

DEWA will ensure transparency and integrity in all its business dealings and relationships wherever it operates and will implement and enforce effective systems and procedures to ensure prevention, detection and action against fraud, bribery and corruption.

Click here for more details about Anti-Bribery, Corruption & Fraud Policy.

C. Whistleblowing policy:

We are committed to the highest levels of ethics and integrity in the way we work. Therefore, DEWA has a dedicated Whistleblowing Hotline through which potential acts of illegal, unethical, or improper conduct can be reported confidentially by all our stakeholders (employees, clients, suppliers, vendors, and other external parties).

Below are the available reporting channels at DEWA:

• DEWA Ethics 24/7 Hotline (+971-4-322-2202)
• DEWA Ethics Email (ethicshotline@dewa.gov.ae)

Click here for more details about Whistleblower policy.

D. Anti-Money Laundering policy:

Our commitment towards preventing money laundering and terrorism financing by any of our entities is on top of DEWA’s priorities; hence, DEWA has set rigorous procedures in place to counteract it.

Click here for more details about Anti-Money Laundering Policy.

E. Insider Trading Policy:

DEWA’s Board of Directors has approved DEWA’s Insider Trading Policy. This policy has been developed in accordance with the applicable laws in the UAE as well as regulations of the Securities and Commodities Authority and the Dubai Financial Market. This Policy provides guidelines to those who have access to inside information with respect to transactions in DEWA’s securities. This includes all employees and members of the Board of Director, and Audit Committee and their relatives. It identifies the Company’s procedures on matters related to insider trading while in possession of inside information. The Policy aims to protect the reputation, integrity, and transparency of DEWA as well as that of all persons affiliated with the Company.

 Click here for more details about  Insider Trading Policy