World-Class Results

DEWA continues its journey of excellence and leadership in all areas and across all levels. DEWA came in the top position globally in more than 12 KPIs in its areas of work, according to a study conducted by specialised international consultants. DEWA's record of prestigious awards reflects its relentless efforts to achieve the top rank in all fields. We are confidently moving towards building a sustainable future, where DEWA has become a global reference in developing and applying the highest standards and practices of excellence and leadership across all its activities and operations.

DEWA has made major global achievements including:

The lowest customer minutes lost per year in the world in 2024 at 0.94 minutes, compared to around 15 minutes in Europe and the USA.
2.0% losses in electricity transmission and distribution networks in 2024 compared to 6-7% in Europe and the USA
4.5% water network losses in 2024 compared to around 15% in North America.
Raising fuel Heat Utilization of the generation units to about 90%, which is one of the highest worldwide.

#	Details	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013	2012
1	The lowest customer minutes lost per year in the world at 0.94 minutes	0.94 minute	1.06 minute	1.19 minute	1.43 minute	1.66 minute	1.86 minute	2.39 minute	2.68 minute	3.28 minute	3.87 minute	4.99 minute	5.62 minute	6.88 minute
2	2.0% losses in electricity transmission and distribution networks	2.0%	2.0%	2.2%	3.3%	3.3%	3.2%	3.3%	3.3%	3.3%	3.3%	3.3%	3.5%	3.5%
3	4.5% water network losses.	4.5%	4.6%	4.5%	5.3%	5.1%	6.6%	6.5%	7.1%	8.0%	8.2%	9.1%	10.4%	10.9%
4	Raising fuel heat utilization of the generation units to about 90%	90%	90%	90%	90%	90%	90%	90%	90%	90%	90%	90%	90%	90%

World-Class Results

World-Class Results

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