World-Class Results

DEWA continues its journey of excellence and leadership in all areas and across all levels. DEWA came in the top position globally in more than 12 KPIs in its areas of work, according to a study conducted by specialised international consultants. DEWA's record of prestigious awards reflects its relentless efforts to achieve the top rank in all fields. We are confidently moving towards building a sustainable future, where DEWA has become a global reference in developing and applying the highest standards and practices of excellence and leadership across all its activities and operations.

DEWA has made major global achievements including:

The lowest customer minutes lost per year in the world in 2024 at 0.94 minutes, compared to around 15 minutes in Europe and the USA.
2.0% losses in electricity transmission and distribution networks in 2024 compared to 6-7% in Europe and the USA
4.5% water network losses in 2024 compared to around 15% in North America.
Raising fuel Heat Utilization of the generation units to about 90%, which is one of the highest worldwide.

#	Details	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013	2012
1 #	The lowest customer minutes lost per year in the world at 0.94 minutes Details	0.94 minute 2024	1.06 minute 2023	1.19 minute 2022	1.43 minute 2021	1.66 minute 2020	1.86 minute 2019	2.39 minute 2018	2.68 minute 2017	3.28 minute 2016	3.87 minute 2015	4.99 minute 2014	5.62 minute 2013	6.88 minute 2012
2 #	2.0% losses in electricity transmission and distribution networks Details	2.0% 2024	2.0% 2023	2.2% 2022	3.3% 2021	3.3% 2020	3.2% 2019	3.3% 2018	3.3% 2017	3.3% 2016	3.3% 2015	3.3% 2014	3.5% 2013	3.5% 2012
3 #	4.5% water network losses. Details	4.5% 2024	4.6% 2023	4.5% 2022	5.3% 2021	5.1% 2020	6.6% 2019	6.5% 2018	7.1% 2017	8.0% 2016	8.2% 2015	9.1% 2014	10.4% 2013	10.9% 2012
4 #	Raising fuel heat utilization of the generation units to about 90% Details	90% 2024	90% 2023	90% 2022	90% 2021	90% 2020	90% 2019	90% 2018	90% 2017	90% 2016	90% 2015	90% 2014	90% 2013	90% 2012

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World-Class Results

World-Class Results

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