Dubai Electricity & Water Authority (DEWA) | DEWA wins Gold in both the Dubai Human Development Award & Dubai Quality Award

HH Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, has presented to HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), the Gold category in both the Dubai Human Development Award and the Dubai Quality Award. HH Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum, President of the Dubai International Marine Club, was also present. The awards were received during a ceremony organised by the Department of Economic Development, held under the patronage of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, at the Dubai World Trade Centre on 3 May 2016.

These awards emphasise DEWA’s ongoing efforts to achieve sustainable excellence and success. The Department of Economic Development launched the Dubai Human Development Award to enhance standards of excellence and quality, and to encourage further growth and business development, to achieve sustainable development. The Dubai Quality Award is based on the Excellence Model of the European Foundation for Quality Management (EFQM), and has been successfully applied in the public and private sectors since 1994. It provides a comprehensive framework for corporate excellence.

Al Tayer expressed his happiness on winning the award, “DEWA strives to enhance the UAE’s and Dubai’s excellence and competiveness. DEWA works to provide the best government services by adopting the best international practices, to achieve the satisfaction and happiness of all its customers. We work hard to develop performance and efficiency, to meet the highest international standards, as part of our efforts to achieve the vision of HH Sheikh Mohammed bin Rashid Al Maktoum. Winning the Dubai Human Development Award and the Dubai Quality Award in the Gold category reflects our efforts to achieve corporate excellence, which has become a modern-day way of thinking. We have become pioneers in human resource management and development. This helps DEWA to attract the best candidates, and creates an innovative environment. Our journey towards excellence will continue, putting DEWA, Dubai, and the UAE at the forefront, internationally,” said Al Tayer.

“DEWA has an integrated strategy to promote Emiratisation. We provide ambitious programmes to train and prepare Emirati employees for all career paths. We adopted the Emiratisation strategy as a strategic objective, and offer programmes such as expeditions, scholarships, and the DEWA Academy. At DEWA, we take priority in achieving the happiness of all stakeholders, including customers, partners, staff, and society in general. This is done to support the directives of our wise government, and our efforts to achieve the Dubai Plan 2021 for Dubai to be a city of happy, creative, and empowered people. DEWA was the first government organisation to implement the Happiness Meter in support of the Happiness Meter initiative, launched by HH Sheikh Mohammed bin Rashid Al Maktoum. The overall happiness meter is based on the latest formula of Dubai Smart Government, which achieved excellent results with 98% registered in February 2016. We are also committed to developing our workforce. The training consists of 97 hours for senior managers, and 51.37 hours for employees in mid-level management positions,” added Al Tayer.

DEWA won 6 awards during the Dubai Government Excellence Program (DGEP) 2016, these include Distinguished Government Entity, Financially Distinguished Performance, and Distinguished Entity in Government Communications, adding to the list of awards won by DEWA at the DGEP. DEWA also won the Dubai Human Development Award, the Dubai Quality Award in the Gold category, the gold category for Investors in People, the Sword of Honour for health and safety and 5-Star Certificate in Occupational Health & Safety from the British Safety Council, the Cyber Risk Strategy of the Year award at the Global Risk Management Awards, and the Commitment to Learning and Development award and Building risk management capability at the Global Risk Awards, by the Institute of Risk Management (IRM).