Dubai Electricity & Water Authority (DEWA) | Union Insurance signs agreement with DEWA to provide exclusive discounts and offers on DEWA Store

Union Insurance, a leading provider of customer-focused insurance products to individuals and corporations in the Middle East, has partnered with Dubai Electricity and Water Authority (DEWA) to offer DEWA Store customers a tailored motor insurance solution. DEWA Store provides exclusive offers and discounts to customers in cooperation with a number of government and private sector companies. This is the first store of its kind for government departments in the UAE and is part of DEWA’s efforts to provide value-added services to make its customers happier.

Available for both regular and electric vehicles, Union Insurance’s customised comprehensive motor insurance comes with exclusive complimentary home contents cover and unique benefits such as agency repairs of up to 5 years, car cash benefits, replacement of vehicles, and emergency medical expenses among many others.

"We are pleased that Union Insurance has joined the list of companies that provide exclusive discounts and offers to DEWA’s customers through DEWA Store, on its smart app. DEWA Store is part of our efforts to establish DEWA’s position as a part of the life of every individual and family in society, and its commitment to encourage smart adoption, enhance the happiness of its customers, and provide added value for its services. This meets customers’ needs, exceed their expectations, and contribute to transforming Dubai into the smartest and happiest city in the world,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

“We are proud to be joining hands with DEWA and be the first insurance company to offer solutions on this unique digital platform.” said Abdul Muttaleb Al Jaedi, Managing Director and Chief Executive Officer of Union Insurance Company. “This tie-up is a further testament to our underwriting ability to design products that meet the unique needs of our clients.”

DEWA has developed DEWA Store after surveying and studying opinions and feedback of its customers, partners, and society members about its services. This includes brainstorming sessions for relevant stakeholders, including customers, employees, and partners to learn their views and suggestions about the value-added services that DEWA can provide to make its stakeholders happier. DEWA Store also encourages customers to use its smart app, which provides all DEWA’s services anytime, anywhere, without the need to visit the customer happiness centres.