Dubai Electricity & Water Authority (DEWA) | DEWA wins Great Place to Work Certificate®

Dubai Electricity and Water Authority (DEWA) has won the Great Place to Work Certificate.® The American Great Place to Work® institute gives the certificate in collaboration with Fortune magazine to organisations for their excellence in providing the best work environment. The achievement meets the vision of wise leadership for Dubai to become the happiest city in the world.

Great Place to Work institute in the UAE conducted a wide-scale and independent analysis to get feedback from employees, as part of a survey about work environment. Great Place to Work® is an international organisation that evaluate work environments and cultures in organisations that achieve excellence in incredibility and performance. Business leaders and researchers depend on its measures to determine best work places.

“DEWA is inspired by the wise leadership vision of His Highness Sheikh Khalifa bin Zayed Al Nahyan, President of the UAE; His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai; and His Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces; to establish happiness and positivity as a lifestyle in the UAE. Our country attaches great importance to achieving the happiness of individuals and society, harnessing all capabilities and resources to achieve this goal, with well thought-out plans, strategies, quality initiatives, and innovative tools to measure happiness according to scientific methodologies. Our wise leadership is committed to including happiness and well-being in all government policies and plans. The UAE has become a global role model for the happiness of citizens, residents, and visitors,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

“As His Highness Sheikh Mohammed bin Rashid Al Maktoum once said, “It is necessary to ensure employees’ happiness in order that they in turn can bring happiness to others.” DEWA is committed to enhance the happiness of its employees. DEWA has become a reference for best practices in customer happiness and service excellence. DEWA has maintained its top position in the Happiness Index in the large Dubai government entities category, for the second consecutive year with a 95% happiness level. This was according to Smart Dubai’s Happiness Index that monitors happiness among the people of Dubai. Having the Great Place to Work Certificate® for best work environment is a result of our intensive efforts to ensure an ideal work place that motivates innovation and creativity among our employees, according to the highest international standards,” added Al Tayer.

DEWA adopts a number of initiatives and programmes to ensure employee happiness. The Happiness Charter in the Work Environment was inaugurated in March 2019 to promote the happiness of employees, as part of the international Happy Café network adopted by the Action for Happiness organisation. DEWA is the first government organisation in Dubai to adopt this concept, which has identified 10 keys to happier living. DEWA has a work plan to promote each of these keys on a monthly basis, including initiatives, activities, and panel discussions. DEWA’s Happy Café is an interactive platform for staff, customers, society, and stakeholders in general. DEWA also launched the Happiness Charter in the Work Environment to promote the happiness of employees.