DEWA

Getting Solar Permits & Connections

Getting Solar Permits & Connections

Service Description

This service enables DEWA enrolled Solar Consultants / Contractors are able to apply for Solar Permits & Connections through the system after uploading required documents and technical drawings, for obtaining Solar NOC, Solar Design approval, /Invoice of DEWA. Customers are also able to track the status of their applications and interact with DEWA during the project progress stages.

Service Category & Type

  • Subsidiary
  • Procedural

Customer Segment

  • Contractors
  • Consultants

Service Integrations

  • N/A

Service Partners

  • N/A

Package

  • N/A

Service Limitations

  • N/A

Notes

 

  • System will automatically generate application reference number (S-xxxxxx)
  • Application status can be tracked on-line/ Smart App
  • Technical discussion supports feature is available on DEWA website (www.dewa.gov.ae)

Service Requirements


1. Affection Plan (REQUIRED ONLY IF PROJECT FALLING IN DUBAI FREEZONE AREAS)

2. Solar Module , Solar Inverter and Interface protection unit details to be furnished (If the product is not in DEWA List)*

3. Design assessment input form in excel format (.XLSX format only)*

4. Total connected load max. demand/MDB/SMDB etc... schedule incorporating existing load/KWh meters, proposed solar generation meter etc... (PDF format only) *

5. Single line diagram of proposed grid tie solar PV system indicating KWh meters, inverters, interface protection system, low voltage distribution system etc... (PDF format only) *

6. Site setting lay-out indicating the location of proposed solar panels, associated equipment, KWh metering etc... (PDF format only) 

7. Production details( KWp and KWh annum.) (PDF format only) * 

8. Installation details of proposed solar generation meter, PV panels ,inverters, MDBs/SMDBs etc... (PDF format only) *

9. Wiring lay-out and Sizing of PV system elements(string design, inverters, solar cables, breakers, etc...) (PDF format only) *

10. Explicit acceptance and agreement to the terms and Conditions of the Connection Agreement (PDF format only)”

Service Steps & Procedures

  • Apply online through DEWA website

  • Notify for inspections:
    • Stage-1: Without interconnection inspection
    • Stage-2: with interconnection inspection
  • Submission of performance test report for the connection above 100KWp.

Service Fees

  • Free

Service Channels

Service Delivery Time

  • Solar Permit: 11 Working days
  • Inspection:

    • Without Interconnection Inspection:  1 Working Day from the inspection requested date.

      With Interconnection Inspection: 1 Working Day from the inspection requested date.

  • Issue invoice: 1 WD

Journey Map

Beneficiaries
Project Owner
Contractor / Consultant
1
Getting Service Information
Project Owner
  • I assign enrolled contractor/consultant.
Contractor / Consultant
  • I search for information related to Getting Solar Permits and Connections service.
    * The information is received through the mandatory training undergone as a prerequisite, and through the publications and resources (standards and guidelines).
2
Applying for the Serivce
Contractor / Consultant
  • I log-in to DEWA Website and go to Getting Solar Permits & Connections service.
  • I fill-in service application and attach/upload all required documents and submit the application.
  • Upon submission, I receive a confirmation notification with application's reference number.
 

Applying Solar connection in DEWA Portal   New     

Solar Demonstration Video  New  

3
Interaction During Processing
Contractor / Consultant
Application Acceptance
  • I receive notification upon application acceptance/rejection/return.
    * If rejected: I receive notification to submit a new application with correct/further information / documents and if needed I may request for technical discussion.
    * If returned: I receive notification to re-submit the application with correct/further information / documents and if needed I may request for technical discussion.
Project Owner
Estimation & Payment (If Applicable)
  • I receive a notification once the estimate is ready, and I get the invoice/estimation.
  • I pay the required amount through any of DEWA available payment channels.
  • I receive payment confirmation notification.
Contractor / Consultant
Inspection (Without Inter-Connection)
  • Upon site readiness, I initiate the inspection request (Without Inter- Connection Inspection).
  • I receive notification with inspection date & time.
  • Once the inspection is done, I receive the inspection results on the same day (approved/snag list).
    * If there are snags: I complete the snags/rectification works as per DEWA Inspection Notice and resubmit inspection request.
4
Completing Service Interaction
Contractor / Consultant
  • I receive a call from DEWA to confirm the date & time of meter installation.
  • I receive the meter and solar connection.
  • I submit the "With Inter-Connection" inspection request, once the inspection is done, I receive the inspection results (approved/receive snag list), then I submit performance test report.
    * If there are snags: I complete the snags/rectification works as per DEWA Inspection Notice and resubmit inspection request.
    * If the performance test report is returned: I submit the clarification or submit for retesting.
    * Solar system greater than 100KW only require performance test to be carried, I get notified upon supply release.

Frequently Asked Questions

Who can submit Getting Solar Permits & Connections Application?

Enrolled Solar Consultant and Contractor only

How can I submit a Getting Solar Permits & Connections application?

You can submit through DEWA system

To request for this service,>visit the ' Getting Solar Permits & Connections ' page.

Are any attachments required while submitting a Getting Solar Permits & Connections application?

1. Affection Plan (REQUIRED ONLY IF PROJECT FALLING IN DUBAI FREEZONE AREAS)

2. Solar Module , Solar Inverter and Interface protection unit details to be furnished (If the product is not in DEWA List)*

3. Design assessment input form in excel format (.XLSX format only)*

4. Total connected load max. demand/MDB/SMDB etc... schedule incorporating existing load/KWh meters, proposed solar generation meter etc... (PDF format only) *

5. Single line diagram of proposed grid tie solar PV system indicating KWh meters, inverters, interface protection system, low voltage distribution system etc... (PDF format only) *

6. Site setting lay-out indicating the location of proposed solar panels, associated equipment, KWh metering etc... (PDF format only)

7. Production details( KWp and KWh annum.) (PDF format only) *

8. Installation details of proposed solar generation meter, PV panels ,inverters, MDBs/SMDBs etc... (PDF format only) *

9. Wiring lay-out and Sizing of PV system elements(string design, inverters, solar cables, breakers, etc...) (PDF format only) *

10. Explicit acceptance and agreement to the terms and Conditions of the Connection Agreement (PDF format only)”

What file extensions can I attach?

The file extensions you are allowed to attach are:

PDF , XLSX

How will I know if there are data entry errors for my submitted Getting Solar Permits & Connections application?

Error messages will appear before the application form can be submitted.

What happens to my Getting Solar Permits & Connections application after I successfully submit it?

The Getting Solar Permits & Connections application will go to the respective Department concerned. The application will then be processed accordingly.

How do I track the status of my submitted Getting Solar Permits & Connections application?

To track your Getting Solar Permits & Connections application, login to Getting Solar Permits & Connections Service and then choose from the main menu “Track Submitted Getting Solar Permits & Connections Status“.

Will the Getting Solar Permits & Connections application be approved directly?

Before the Getting Solar Permits & Connections application is approved or rejected, it must first be processed by the concerned department. Accordingly, the department might APPROVE or REJECT the application.

What are Incomplete Getting Solar Permits & Connections applications?

Incomplete Getting Solar Permits & Connections applications are ones which have to be revised by you and that has errors.

How can I revise the Incomplete Getting Solar Permits & Connections applications?

To revise Incomplete Getting Solar Permits & Connections applications, login to Getting Solar Permits & Connections Service, and then choose from the main menu “Revise Incomplete Getting Solar Permits & Connections Applications“.

Can I submit a Getting Solar Permits & Connections manually?

No. Online submission only.

Is the Getting Solar Permits & Connections eService free of charge?

Application for service is free of charge.

What do I do if I face issues when applying for the service?

Please visit our Support page for assistance

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