Dubai Electricity & Water Authority (DEWA)

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DEWA Store
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ENJOY SUSTAINABLE VIBES THIS SUMMER
Enjoy a comfortable and more sustainable summer with our ‘Smart Living’ dashboard.
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Supply Management

Report and track your Electricity/Water technical incident. An experience like never before.
Consumption Management

Smart Living initiative empowers you to monitor your consumption easily and make smart decisions to manage your consumption

66,989,529.89 m³

of water saved since “High Water Usage Alert” initiative launch in July 2018 till date.
Billing
EV Green Charger™ Community

This website centralises the latest information regarding electric vehicles in Dubai.
Useful Links & Guides
Solar Community
Sustainability
General Services
Engage with Us
Your voice matters. Let’s improve together.
We’ll resolve your complaint and respond to your suggestions and comments within 3 working days.
Dubai Government Unified Suggestions Portal

Your Voice Matters

By sharing your suggestions, comments, and complaints we can continuously improve our services

News & Podcast

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01 Jul 2026
DEWA Digest
His Highness Sheikh Ahmed bin Saeed Al Maktoum Launches “DEWA International’’, a Leading Company to Develop Energy and Water Projects, IBPC Chairman honours HE Saeed Al Tayer for pioneering a globally leading excellence ecosystem and his role in the recognition of 11 initiatives as best practices, DEWA and Turkish Embassy discuss prospects for collaboration, Dubai Press Club hosts HE Saeed Al Tayer to discuss Dubai’s vision for energy and water security. #DEWANews
02 Jul 2026
HE Saeed Mohammed Al Tayer receives participants in the Mohammed bin Hamad Programme for Leadership Development at Al Shera’a and shares success stories
As part of efforts by Dubai Electricity and Water Authority (DEWA) to empower young leaders and transfer leadership expertise to future generations, HE Saeed Mohammed Al Tayer, MD & CEO of DEWA, welcomed participants in the Mohammed bin Hamad Program for Leadership Development at Al Shera’a, DEWA’s new headquarters and the world’s tallest, largest and smartest net-positive government building. The programme was launched by the
01 Jul 2026
HE Saeed Mohammed Al Tayer meets Ayesa Engineering CEO to explore strategic collaboration
HE Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority (DEWA), recently held discussions with Jose Luis Manzanares Abasolo, CEO of Ayesa Engineering. The meeting focused on forging new avenues for strategic collaboration across engineering, technology and infrastructure development to advance Dubai’s sustainability vision and energy transition road map.
30 Jun 2026
DEWA ranks among world’s leading organisations in Sustainability Culture Index
Dubai Electricity and Water Authority (DEWA) continued to record one of the highest scores in the Sustainability Culture Index in 2025, based on a corporate survey involving about 4,000 of its employees. DEWA achieved a score of 92.33%, significantly outperforming the average of 63.9% recorded by the other participating entities. This reflects DEWA’s industry leadership and stellar performance, as well as its sustained track record of achieving outstanding results that surpass sectoral benchmarks.
View All News
His Highness Sheikh Ahmed bin Saeed Al Maktoum Launches “DEWA International’’, a Leading Company to Develop Energy and Water Projects, IBPC Chairman honours HE Saeed Al Tayer for pioneering a globally leading excellence ecosystem and his role in the recognition of 11 initiatives as best practices, DEWA and Turkish Embassy discuss prospects for collaboration, Dubai Press Club hosts HE Saeed Al Tayer to discuss Dubai’s vision for energy and water security. #DEWANews

Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.
Smart App. For Smarter Tomorrow
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.
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Smart App. For Smarter Tomorrow
 

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance

HH Sheikh Mohammed bin Rashid Website
Al Ameen
The Official Portal of UAE Government
Dubai's Data & Statistics
Mohammed Bin Rashid Global Centre for Endowment Consultancy