Dubai Electricity & Water Authority (DEWA)

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Amplify Your Organisation’s Impact and Lead the Clean Energy Transformation

OWNEK initiative

Obtaining approval from first submission for Getting Electricity Process.

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Follow these steps during rain and extreme weather conditions

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Latest News

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11 Dec 2025

DEWA Weekly Digest

HE Saeed Al Tayer discusses enhancing co-operation with Bahrain’s new consul general in Dubai and the Northern Emirates, DEWA and Kazakhstan Consulate explore co-operation in energy and sustainability, UAE identity in focus as 28 young DEWA employees explore Union milestones, DEWA launches ‘Sun Power’ and ‘Easy Connect’ initiatives as part of the ‘Services 360’ policy. #DEWANews

03 Jan 2026

DEWA’s Youth Council showcases advanced AI skills in Microsoft workshop

The Youth Council of Dubai Electricity and Water Authority (DEWA), in cooperation with Microsoft, organised an interactive workshop to showcase the latest Microsoft technologies, with a particular focus on artificial intelligence (AI) and digital innovation tools. These solutions are designed to boost productivity, strengthen institutional communication and support informed decision-making.

01 Jan 2026

DEWA develops an advanced simulator for substation automation systems, enhancing efficiency and operational safety

Dubai Electricity and Water Authority (DEWA) has been granted a UAE patent for a Feeder Input-Output Simulator for Substation Automation Applications. This achievement reflects its commitment to adopting advanced engineering solutions to elevate electricity transmission system performance, boost efficiency and reduce operational costs. The innovation, now in active use within DEWA’s Power Transmission Division, serves as a pivotal tool for the safe and precise testing of complex automation systems. It reinforces grid reliability and supports digital and smart transformation in the energy sector.

31 Dec 2025

DEWA confirms readiness of its networks to ensure reliable services around the clock

Dubai Electricity and Water Authority (DEWA) has affirmed its full readiness to provide electricity and water services in line with the highest standards of reliability, efficiency and quality, supporting Dubai’s needs during various occasions and events. DEWA continues to intensify its efforts by deploying teams of engineers and technicians across the emirate to ensure uninterrupted and reliable services around the clock.

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Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Smart App. For Smarter Tomorrow

DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance