Tutorial Video on how to pay your DEWA bill online
This video is a step-by-step tutorial on how to pay your bill online though the DEWA Website.
How to pay your bill online through the DEWA website
You can pay your bill through a variety of channels.
These steps will show you how to use services through Easy Pay or pay your bill online.
First option: Easy Pay
You can pay for the following services.
Congratulations your bill payment is successful
Second option : Go directly to bill payment
Congratulations your bill payment is successful
You can also access our services through our website and smart app with special accessibility features for people of determination
Dubai Electricity & Water Authority
Your happiness is our priority
This video is a step-by-step tutorial on how to apply for Activation of Electricity/Water (Move In) through the DEWA Website.
Request for activation of electricity and water (Move in)
This service activates electricity and water for the new premise
If you are new to Dubai, new customer or existing customer, you can apply for activation of electricity and water (Move in) in two ways
A. Through real estate regulatory agency RERA
Dubai Land department after tenant issues Ejari contract from Real Estate Management company
RERA approved typing centres
Welcome email from DEWA will be sent to customer automatically, including DEWA Contract Account number and link for payment of security deposit
B. Or apply for the service directly through DEWA website or smart app once you receive the tenancy contract and or Ejari
For owners: Fill in the online application form with the required information
How to apply for activation of electricity and water (Move in) through the DEWA website
Option 1 - If you are new to dubai or a new customer go to www.dewa.gov.ae
Congratulations your request for Activation Electricity Water (Move in) has been successfully submitted and you will receive Electricity and Water supply within 15 hours
Option 2 - If you are an existing customer go to www.dewa.gov.ae
Congratulations, your request for Activation Electricity Water (Move in) has been successfully submitted and you will receive Electricity and Water supply within 15 hours
You can access DEWA’s services through our website and smart app with special accessibility features for people of determination.
DEWA, your happiness is our priority
Tutorial Video on how to apply for Transfer of Electricity/Water (Move To)
This video is a step-by-step tutorial on how to apply for Transfer of Electricity/Water (Move To) through the DEWA Website.
Request for transfer of electricity and water (Move to)
If you are transferring from one premise to another premise within Dubai, you do not need to apply Move-out for the old premise and Move-in for the new premise
All you have to do is request from Move-to, and your security deposit and balance will be transferred from your old to your new account
How to apply for transfer of Electricity/Water (Move-to) through the DEWA website
Congratulations, your request for transfer of Electricity/Water (Move-to) has been successfully submitted
You can access all of DEWA’s services through our website and smart app with special accessibility features for people of determination
Dubai Electricity and Water Authority
Your happiness is our priority
Tutorial Video on How to apply for De-activation of Electricity/Water (Move Out)
This video is a step-by-step tutorial on how to apply for De-activation of Electricity/Water (Move Out) through the DEWA website
Request for deactivation of Electricity and Water (Move out)
This service deactivates Electricity and Water from the premise, after which you will receive the final bill
How to apply for deactivation of Electricity/Water (Move out) through the DEWA website
Your request for deactivation of Electricity/Water (Move out) has been successfully submitted
You can access all DEWA’s services through our website and smart app, with special accessibility features for People of Determination
Dubai Electricity and Water Authority
Your happiness is our priority