Dubai Electricity & Water Authority (DEWA)

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Amplify Your Organisation’s Impact and Lead the Clean Energy Transformation

OWNEK initiative

Obtaining approval from first submission for Getting Electricity Process.

Tips During Rain & Extreme Weather Conditions

Follow these steps during rain and extreme weather conditions

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By sharing your suggestions, comments, and complaints we can continuously improve our services

Latest News

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07 Jan 2026

DEWA Weekly Digest

HE Saeed Mohammed Al Tayer Meets Fortinet Founder and CEO to Enhance Cybersecurity & Digital Transformation Cooperation, DEWA supports biodiversity and restoration of mangrove forests in cooperation with DECCA, DEWA expands Dubai’s transmission network with 22 new 132kV substations launched in 2025, DEWA confirms readiness of its networks to ensure reliable services around the clock. #DEWANews

19 Jan 2026

HE Saeed Mohammed Al Tayer: 1,860 charging points in Dubai

HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), announced that the EV Green Charger network has grown to more than 1,860 charging points across Dubai, including stations licensed by DEWA in collaboration with government and private sector entities. By mid-January 2026, the EV Green Charger initiative had enrolled 23,600 registered users, with DEWA providing more than 55,200 megawatt hours (MWh) of electricity since its 2014 launch – enough to power more than 276 million kilometres of electric-vehicle travel.

18 Jan 2026

DEWA to organise the 28th edition of WETEX from 20 to 22 October 2026

Dubai Electricity and Water Authority (DEWA) will organise the 28th edition of the Water, Energy, Technology and Environment Exhibition (WETEX), under the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and under the patronage of HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Dubai Supreme Council of Energy. The event will take place from 20 to 22 October 2026 at the Dubai World Trade Centre.

17 Jan 2026

DEWA participates in the 4th Emirates Nature-WWF Leaders of Change programme

Dubai Electricity and Water Authority (DEWA) is participating in the fourth cycle of the Leaders of Change Programme, an initiative by Emirates Nature-WWF, the UAE-based environmental organisation affiliated with the World Wildlife Fund for Nature (WWF). The programme aims to enhance knowledge of the local natural environment while developing employee expertise through training sessions, field visits and interactive activities across the UAE. It focuses on honing personal and professional skills, promoting community engagement in climate action and shaping a positive future for nature. To date, 334 participants from various DEWA divisions have taken part in the programme.

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Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Smart App. For Smarter Tomorrow

DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance