Dubai Electricity & Water Authority (DEWA)

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DEWA Store
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ENJOY SUSTAINABLE VIBES THIS SUMMER
Enjoy a comfortable and more sustainable summer with our ‘Smart Living’ dashboard.
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Supply Management

Report and track your Electricity/Water technical incident. An experience like never before.
Consumption Management

Smart Living initiative empowers you to monitor your consumption easily and make smart decisions to manage your consumption

66,989,529.89 m³

of water saved since “High Water Usage Alert” initiative launch in July 2018 till date.
Billing
EV Green Charger™ Community

This website centralises the latest information regarding electric vehicles in Dubai.
Useful Links & Guides
Solar Community
Sustainability
General Services
Engage with Us
Your voice matters. Let’s improve together.
We’ll resolve your complaint and respond to your suggestions and comments within 3 working days.
Dubai Government Unified Suggestions Portal

Your Voice Matters

By sharing your suggestions, comments, and complaints we can continuously improve our services

News & Podcast

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21 Jul 2026
DEWA Digest
Dubai Supreme Council of Energy’s 95th meeting reviews progress in achieving the emirate’s sustainable development goals, DEWA and Dubai Taxi Company inaugurate Dubai's first ultra-fast EV charging hub for DTC’s electric taxi fleet, Al Shera’a houses 46 EV charging points for DEWA employees and visitors, DEWA deploys agentic AI across its digital platforms. #DEWANews
28 Jul 2026
DEWA International expands global footprint based on its extensive expertise in the energy sector
HE Saeed Mohammed Al Tayer, Managing Director and CEO of Dubai Electricity and Water Authority (DEWA) and Chairman of DEWA International, led a high-level delegation to Athens, Greece, to meet the senior leadership of the Public Power Corporation (PPC) Group and METLEN Energy & Metals.
27 Jul 2026
Gas Turbine Intelligent Controller boosts power generation by 29 MW, delivers AED 39 million in savings
Dubai Electricity and Water Authority (DEWA) has announced advanced operational results from the world’s first artificial intelligence (AI)-driven Gas Turbine Intelligent Controller (GTIC), developed in collaboration with Siemens Energy. The system has enhanced the operational efficiency of gas turbines and increased the generation capacity of 14 gas turbine units at the Jebel Ali Power and Desalination Complex by approximately 28.9 megawatts (MW), resulting in capital expenditure (CAPEX) savings of approximately AED 38.95 million.
26 Jul 2026
DEWA International Strengthens Global Partnerships and Expands International Operations in the UK
A high-level delegation led by HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), and Chairman of DEWA International, visited London to meet with senior leadership from ING and Actis. The visit is part of DEWA's strategy to strengthen global partnerships and deepen cooperation with global companies specialized in infrastructure investments.
View All News
Dubai Supreme Council of Energy’s 95th meeting reviews progress in achieving the emirate’s sustainable development goals, DEWA and Dubai Taxi Company inaugurate Dubai's first ultra-fast EV charging hub for DTC’s electric taxi fleet, Al Shera’a houses 46 EV charging points for DEWA employees and visitors, DEWA deploys agentic AI across its digital platforms. #DEWANews

Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.
Smart App. For Smarter Tomorrow
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.
App StoreGoogle Play StoreHUAWEI AppGallery
Smart App. For Smarter Tomorrow
 

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance

HH Sheikh Mohammed bin Rashid Website
Al Ameen
The Official Portal of UAE Government
Dubai's Data & Statistics
Mohammed Bin Rashid Global Centre for Endowment Consultancy