Dubai Electricity & Water Authority (DEWA)

Ramadan Timings

Customer Happiness Centres timings during Ramadan

Our Elders are Our Topmost Priority

Services for the comfort and happiness of our senior citizens and residents

Join the Alliance- Shape the Future

Amplify Your Organisation’s Impact and Lead the Clean Energy Transformation

OWNEK initiative

Obtaining approval from first submission for Getting Electricity Process.

Tips During Rain & Extreme Weather Conditions

Follow these steps during rain and extreme weather conditions

Your Voice Matters

By sharing your suggestions, comments, and complaints we can continuously improve our services

Latest News

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20 Feb 2026

DEWA Weekly Digest

Dubai Electricity and Water Authority PJSC announces record annual revenue of AED 32.84 billion, operating profit of AED 10.99 billion and an unprecedented EBITDA of AED 17.37 billion for 2025, DEWA to Increase its Ownership in Empower from 56% to 80.00% by way of transferring Dubai Holding’s Full Stake for an amount of AED 5.184 billion, Italian parliamentary delegation learns about DEWA’s strategies and projects supporting net zero. #DEWANews

20 Feb 2026

DEWA Women’s Committee celebrates the noble values of the holy month of Ramadan

The Women Committee of Dubai Electricity and Water Authority (DEWA) organised a series of awareness lectures during the Holy Month of Ramadan, aimed at strengthening family and societal bonds. These initiatives sought to promote the noble values embodied by this blessed month, including cohesion, tolerance, respect for cultural diversity and the responsible preservation of blessings and resources. The committee also hosted workshops in collaboration with Huom Culinary Arts Canvas, focusing on local hospitality traditions, essential cooking and baking skills, and the preparation of a diverse range of local and international dishes.

19 Feb 2026

DEWA highlights clean energy projects to the Ambassador of India to the UAE

HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), welcomed HE Dr Deepak Mittal, Ambassador of India to the UAE, and HE Satish Sivan, Consul General of India in Dubai and the Northern Emirates. During the meeting, Al Tayer emphasised DEWA’s commitment to building strong relationships with diplomatic missions and enhancing collaboration with Indian companies across the energy and water sectors.

18 Feb 2026

Mohammed bin Rashid Al Maktoum Global Water Award prioritises AI-driven innovation to address global water challenges

The Mohammed bin Rashid Al Maktoum Global Water Award is driving the adoption of advanced technologies to accelerate the development of scalable, sustainable and cost-efficient solutions to the global water crisis, with artificial intelligence (AI) emerging as a key focus in its fifth cycle.

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Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Smart App. For Smarter Tomorrow

DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance